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ACCOUNT ACCESS
Sign in to your workspace
WORKSPACE / OVERVIEW
Delivery overview
Track operator-generated codes across WhatsApp and SMS.
CHANNEL ORCHESTRATION
WhatsApp first.
SMS on fallback.
One delivery request carries the same code through your operator’s preferred channels.
Open sandboxDelivery activity
Operator workspace
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ACTIVITY LOG
Recent deliveries
Your delivery history starts here
Sign in to see your operator’s requests and delivery receipts.
WORKSPACE / DELIVERIES
Deliveries
Trace a request through its WhatsApp and SMS attempts.
Find a delivery
No deliveries to show
Search using the reference supplied with the original API request.
WORKSPACE / SERVICES
Services
Choose which account details subscribers receive when a service is activated.
SERVICE DIRECTORY
Your services
Sign in to manage your services.
MESSAGE CONFIGURATION
Configure a combination
Use the same service ID to add another language or set of parts. Each combination maps to one WhatsApp template.
WORKSPACE / SENDERS
Senders
Select your WhatsApp Business Account and number in Meta. KiwiJam reviews each connected sender before live sending.
Connected senders
No connected senders
Use Meta Embedded Signup to authorize a business account and choose a number.
DEVELOPER / API ACCESS
API access
Issue scoped keys for your server and revoke credentials when access changes.
Operator API keys
API specification ↗
No API keys listed
Create a test key to send simulated requests. Live keys require an enabled route.
DEVELOPER / SANDBOX
Delivery sandbox
Simulate receipts and fallback events with no live messages or carrier charges.
TEST LAB
Run a scenario
INSPECTOR
Scenario result
Run a scenario to inspect the delivery timeline.
DEVELOPER / SETTINGS
Settings
Choose when SMS takes over and where delivery events are sent.
DELIVERY POLICY
Fallback and callbacks
LIVE ROUTING
Before sending live
- Authorize the WhatsApp sender and its authentication template.
- Confirm the SMS destination markets and sender registration with your administrator.
- Test fallback and delivery callbacks using a test key.